How Executive Assistants Order Private Jet Catering Without Making It Complicated

If you're an executive assistant who's been handed the task of ordering private jet catering and you're not sure where to start, this guide is for you. You don't need to know the aviation jargon, the difference between a commissary and a galley, or how an FBO works. You need to know what information to gather, who to call, and what to expect. Here's the complete, plain-language version.

What Information You Need Before You Call

Before you contact any catering company, gather these five things:

1. The departure date, time, and airport. If you don't know the airport's full name, just the city is fine — a professional catering company will know which airport private jets typically use in that city.
2. How many people are flying. Include everyone: your executive, any guests, and — if you know — how many crew members (pilots and flight attendants) are on board. If you don't know, ask the pilot or flight coordinator; they'll know.
3. Any food allergies or dietary restrictions. This is the most important thing. Allergies to nuts, shellfish, dairy, gluten — ask your executive and any guests. If someone is vegetarian, vegan, kosher, or halal, you need to know. This is not optional. An allergy at 35,000 feet is a medical emergency.
4. The flight duration. How long is the flight? A one-hour hop needs different food than a five-hour cross-country. Again, if you don't know, the pilot will.
5. Any special requests. Is it a birthday? An anniversary? Does your executive have specific food preferences — no red meat, no gluten, always wants a specific water brand? This is when you capture all of that.

Who to Call

When you call Délicieux Flight Kitchens at +1 (866) 328-7905, you'll reach a real person who specializes in exactly this kind of coordination. Tell them you're an executive assistant ordering catering for your executive and give them the five pieces of information above. They'll take it from there.

You can also submit your order online — the form guides you through each step and you'll receive a confirmation email with everything documented.

What You'll Be Asked

A professional catering company will ask you some additional questions. Here's what these mean:

• "What's the FBO name?" — The FBO is the private terminal where private jets depart and arrive. If you booked the flight through a charter company, they can tell you the FBO name. If you're not sure, ask your executive or the charter/flight company.
• "What type of aircraft?" — The type of plane (e.g., Gulfstream, Citation, Bombardier) affects what kind of kitchen equipment is on board. Again, the flight company or pilot will know. If you really can't get this information, just tell the caterer — they can make reasonable assumptions.
• "What menu tier?" — This means: how elaborate do you want the meal? If you're unsure, describe what you want. "A proper lunch for four people with a hot main course" is enough for a professional caterer to recommend the right service level.

What Happens Next

Once your order is placed, you'll receive a confirmation. A real flight kitchen will give you a way to track the order and a number to call if anything changes. You should not have to chase anyone for updates — the confirmation and tracking information come to you.

If your executive's plans change — fewer people, different departure time, a new dietary restriction comes up — call the caterer immediately and let them know. Changes are easy to accommodate if you give enough notice. The closer to departure, the harder changes become.

Day of Departure

You don't usually need to be at the airport for catering delivery — that's handled between the catering company and the aircraft crew. Your job is done when the order is confirmed. If you'd like confirmation that everything arrived correctly, you can ask the flight attendant or pilot to send you a quick text when catering is received.

That's genuinely all there is to it. Order online or call us — we make this easy for you.